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NOGA 82.2 Activities of call centres
Activity from the Swiss General Classification of Economic Activities (NOGA 2025), published by the Federal Statistical Office (FSO). The full dataset (NACE 2.1 + ISIC 4 cross-walks) is included in Classifications (399 CHF).
822Multilingual description
NOGA 2025 provides the official designation in the four languages used by the Swiss federal authorities, alongside their European equivalents.
| Language | Designation |
|---|---|
| Français (fr) | Activités de centre d’appels |
| Deutsch (de) | Call Centers |
| Italiano (it) | Attività dei call center |
| English (en) | Activities of call centres |
NOGA hierarchy
The NOGA code 82.2 sits within the following hierarchy (from broadest to most specific).
Direct sub-levels
This code breaks down into 1 more specific sub-level.
| Level | Code | Designation |
|---|---|---|
| class | 82.20 | Activities of call centres |
Official cross-walks
Equivalence of NOGA code 82.2 in the European (NACE) and international (ISIC) standards, from the official FSO and Eurostat tables.
| Standard | Code | Designation | Type |
|---|---|---|---|
| NACE Rev 2.1 | 82.2 | 82.2 Activities of call centres | exact |
| NACE Rev 2.0 | 82.2 | Activities of call centres | exact |
| ISIC Rev 4 | 822 | Activities of call centres | exact |
| NOGA 2008 | 82.2 | Activités de centre d’appels | exact |
Type exact = strict 1:1 equivalence. partial = partial overlap. multi = one source code maps to several target codes.
Neighbouring codes
NOGA codes close to 82.2, within the same parent group or at the same hierarchical level.
| Code | Level | Designation |
|---|---|---|
| 82.1 | group | Office administrative and support activities |
| 82.3 | group | Organisation of conventions and trade shows |
| 82.4 | group | Intermediation service activities for business support service activities n.e.c. |
| 82.9 | group | Business support service activities n.e.c. |
| 81.3 | group | Landscape service activities |
| 81.2 | group | Cleaning activities |
| 81.1 | group | Combined facilities support activities |
| 84.1 | group | Administration of the State and the economic, social and environmental policies of the community |
Activity examples
Company profiles typically classified under NOGA code 82.2.
A company whose main activity falls under "Activities of call centres" is classified under NOGA code 82.2.
This category covers service companies, firms, agencies and sole traders whose main offering matches this activity: consulting firms, professional practices and independent providers.
The code is assigned on the principle of the main economic activity: if an entity has several activities, the one generating the most value added determines the classification.
How this code is used
NOGA code 82.2 is used by the Swiss federal authorities to classify companies by their main economic activity, notably:
- Federal Statistical Office (FSO): business and establishment register (BER), censuses and structural statistics.
- OASI compensation funds: classification of the employer's activity at registration.
- Federal Tax Administration (FTA): VAT profiling, net tax debt rates and sector statistics.
- Commercial register: "activities" field when registering a new legal entity.
- SUVA and accident-insurance funds: pricing of accident-insurance contributions by risk class.
- SECO and labour-market statistics: sector analyses and targeted support measures.
Official source
This page reproduces information from the NOGA 2025 standard published by the Federal Statistical Office. For the official version:
bfs.admin.ch — NOGA — General Classification of Economic Activities
Complete dataset
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