openswissdataNOGA 82.20Activities of call centres
Activity from the Swiss General Classification of Economic Activities (NOGA 2025), published by the Federal Statistical Office (FSO). The dataset of codes and documented mappings is included in Classifications (399 CHF).
8220Multilingual description
NOGA 2025 provides the official designation in the four languages used by the Swiss federal authorities, alongside their European equivalents.
| Language | Designation |
|---|---|
| Français (fr) | Activités de centre d’appels |
| Deutsch (de) | Call Centers |
| Italiano (it) | Attività dei call center |
| English (en) | Activities of call centres |
NOGA hierarchy
The NOGA code 82.20 sits within the following hierarchy (from broadest to most specific).
Direct sub-levels
This code breaks down into 1 more specific sub-level.
| Level | Code | Designation |
|---|---|---|
| subclass | 82.20.00 | Activities of call centres |
Documented mappings
Available relationships for NOGA 82.20, based on FSO and Eurostat sources. Approximate mappings require a review of the business activity.
| Standard | Code | Type | Source |
|---|---|---|---|
| NACE 2.1 | 8220 | Documented identity | OFS / BFS |
| NACE 2.0 | 8220 | Approximate mapping · review required | Eurostat · OFS / BFS |
| NOGA 2008 | 8220 | Approximate mapping · review required | Eurostat · OFS / BFS |
Two non-exact relationships are never chained. A missing result does not prove there is no equivalent. Reference · 2026.09.25
Neighbouring codes
NOGA codes close to 82.20, within the same parent group or at the same hierarchical level.
| Code | Level | Designation |
|---|---|---|
| 82.10 | class | Office administrative and support activities |
| 82.30 | class | Organisation of conventions and trade shows |
| 82.40 | class | Intermediation service activities for business support service activities n.e.c. |
| 82.91 | class | Activities of collection agencies and credit bureaus |
| 82.92 | class | Packaging activities |
| 82.99 | class | Other business support service activities n.e.c. |
| 81.30 | class | Landscape service activities |
| 81.23 | class | Other cleaning activities |
How this code is used
NOGA code 82.20 is used by the Swiss federal authorities to classify companies by their main economic activity, notably:
- Federal Statistical Office (FSO): business and establishment register (BER), censuses and structural statistics.
- OASI compensation funds: classification of the employer's activity at registration.
- Federal Tax Administration (FTA): VAT profiling, net tax debt rates and sector statistics.
- Commercial register: "activities" field when registering a new legal entity.
- SUVA and accident-insurance funds: pricing of accident-insurance contributions by risk class.
- SECO and labour-market statistics: sector analyses and targeted support measures.
Official source
This page reproduces information from the NOGA 2025 standard published by the Federal Statistical Office. For the official version:
bfs.admin.ch — NOGA — General Classification of Economic Activities
NOGA on demand
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